What We Do

Human Insights’ design approach is practical, professional, and comprehensive.  We do not hesitate saying Greg and his colleagues will serve you well in unmasking user needs and helping your enterprise meet stakeholders’ expectations.

Greg has been working with the Blackline Safety User Experience team for over a year. He has helped us plan research activities, train new researchers, create processes and advise on team structure. Greg’s communication style is thoughtful, concise, and focused on objectives. He is results driven and doesn’t get hung up in overly academic pursuits unsuited for fast paced technology companies. We’ve continued turning to Greg because he is creative with insightful intuition. I’ve tried a few times to coax him to join our company full time but so far he prefers the diversity and challenge of consulting. He is a pleasure to work with and I highly recommend him!

Greg (and team) brings considerable expertise and thoughtfulness with his User Experience lens to any project. Thorough research is the foundation of any work and measurable, meaningful metrics allow teams to understand what makes a project successful. Greg works with end users, patients, technical experts and executives. His inclusive communication style means everyone involved in his projects are integrated into decisions and consequently committed to achieving project outcomes.  

Greg is also an educator and shares his considerable knowledge with all. He is a true user advocate. 

Greg is an ideal service delivery partner. He commands tremendous expertise in his domain and provided us with invaluable insights – from broader demographic and market research, to more defined product development research, customer usability testing and much more. He easily understood our products and goals, and was able to provide value and insights even beyond what we knew we needed at times. Acknowledging the excellent quality of Greg’s work is obvious. 

Saying all of that, Greg does what he does with a refreshingly positive and humorous professional attitude. It is a pleasure to work with him and I would be honored to do so again.